FAQs

If you have encountered any issues with our Pumpkii pet cameras robot or CorporateGiftPro wine aerators, refer to our user guides and troubleshooting guides. If you need further assistance please get in touch with us as we are more than happy to help you! 

Download Pumpkii BQ30 User Guide

Download Pumpkii BQ30 FAQ

Download Pumpkii BQ50 User Guide

Download Pumpkii BQ50 FAQ

Download Pumpkii BQ50-lite User Guide

Download CorporateGiftPro MGS-KD-1 Wine Aerator User Guide

Download CorporateGiftPro MGS-KD-4 Wine Aerator User Guide

Download CorporateGiftPro SW-EA01 Wine Aerator User Guide

Download ELMWAY TD-2U Alarm Clock User Guide

Download ELMWAY SPM-2A2U Alarm Clock User Guide

 

Frequently Asked Questions (FAQs)

We are a wholesale vendor serving companies, agencies, and other corporate gift retail companies. We sell all our products in cases, so the number of each item in one case is the minimum number of products that you can order.

Can I get a sample before placing the order?

Yes, you can get a sample before placing the order, but you must pay for the sample. If we have the sample in our warehouse, you will be able to receive it in a few days. If we don’t have it in stock, it will take about 2-4 weeks for us to cooperate with our manufacturer to make a personal sample and ship it to you.

It may take a few days to up to 60 days to receive your order depending on the type and number of products that you ordered. If we have the items that you ordered in our warehouse either in Texas or New Jersey, we can customize them in our workshop and ship them to you very quickly. If we don’t have them in our warehouse or if you ordered a large volume of the product, we will have to manufacture and ship them to you which will take longer.

Yes, our well experienced gifting specialists will work closely with you and help you design each product based on your needs. We will share the look of the designs with you and finalize them before the customization stage.

Yes, please refer to our guidelines page to read in detail about our design rules.

Yes, you can request items that are not listed as long as our vendors have the capability to manufacture the items. Please contact us with unlisted products for us to inquire about.

Yes, you can add multiple logos to your designs, however the price may be different depending on the colors of your additional designs.

How does your gift consulting service work?

We can communicate with you via both emails and phone calls. Our email address is happy@corporategiftpro.com. Our phone number is (575) 414-0883. Feel free to contact us for assistance.

Can I pay with a check or other payment options?

We have multiple payment options besides credit/debit cards. Please contact our customer service team to get more details for a payment option that works for you.

What if I have a problem with the product that I ordered?

If you have an issue with your order please contact our customer service team and a representative will work closely with you to solve the problem.